Items from an Exchange account are stored in the Outlook cache. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. To solve this problem, you can empty this cache so Outlook can download all the items from your Exchange account again.

2019

Caution: The following procedure deletes any information that is not synchronized with the Exchange server, including your contacts' mail certificate. Emptying the cache replaces the contents of the folder with the latest items from the Exchange server. Before emptying the cache, you may want to back up your Outlook information. Microsoft teams screen sharing mac.

Troubleshooting

  1. Make sure your computer is connected to the Exchange server.

  2. In the navigation pane, Ctrl+click or right-click the Exchange folder for which you want to empty the cache, and then click Properties.

  3. On the General tab, click Empty Cache. After the folder is empty, Outlook automatically downloads the items from the Exchange server.

  • Mar 31, 2020 Outlook search troubleshooting procedures in this article pertain to Outlook 2019, 2016, 2013, 2010, and Outlook for Office 365; and Outlook 2016 for Mac and Outlook for Mac 2011. Update Microsoft Office.
  • Mar 23, 2020 These free accounts for students and teachers include the latest available desktop versions of Word, Excel, PowerPoint, OneNote, Access and Publisher (Office 2019 for Windows or Office 2019 for Mac). Not only that, but these desktop programs can be installed on as many as five PCs or Macs as well as up to five mobile devices.

Related information

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If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall. Office Apps: Office for Mac; cancel. Outlook 2019 for Mac, Cannot add Shared Calendars View All. More Resources. Office Blogs: A quicker way to access and create Office documents on Microsoft Edge browser Create and edit a Wiki. Office 365 UserVoice. Office.com HomePage UserVoice.