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Microsoft has been readying its latest update to Office for Mac, and recently released its first preview. We decided to give it a whirl and wanted uninstall Office 2011 to avoid any conflicts. Much to our surprise, uninstalling Office 2011 for Mac is a terribly complicated affair. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

This article was written by Eric Ellis, Senior Support Escalation Engineer.

When you troubleshoot KMS configuration and activation issues, you may find unexpected Windows or Office KMS hosts in their environment. This article describes how to discover Office and Windows KMS hosts through DNS, and how to remove unauthorized KMS hosts.

Note

The following steps are similar in Office KMS 2010, 2013, 2016, and 2019.

Discover Office and Windows KMS hosts through DNS

By default, Windows and Office clients discover KMS hosts through DNS and a related _vlmcs SRV record. To determine whether a KMS client can locate a KMS host or whether unwanted KMS hosts exist on the network, run a command similar to the following:

Review the kms.txt file, and it should contain one or more entries similar to the following:

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Running this nslookup command frequently reveals _vlmcs SRV entries that are tied to unauthorized Windows or Office KMS hosts.

Office

Remove unauthorized Windows KMS hosts

In many cases, Windows KMS hosts may be unintentionally set up by users who mistakenly entered a KMS host product key, instead of a Windows client product key. To resolve this issue, follow these steps on the computer(s) in question, replace the KMS product key and convert it to a KMS or MAK client:

  1. Open an elevated command prompt.

  2. Run cscript slmgr.vbs /ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx, where xxxxx-xxxxx-xxxxx-xxxxx-xxxxx is Windows product key (there should be 25 numbers).

  3. To prevent instability in the license service, restart the system or the Software Protection Service. To restart the Software Protection Service, run the following commands:

  4. Run the following command to display the license information for the installed and active Windows edition:

  5. In DNS Manager, locate the appropriate forward lookup zone, and then delete the _vlmcs SRV records that exist for each computer which is not to serve as a Windows KMS host.

For more information, see the following articles:

Remove unauthorized Office KMS hosts

It's not common to create an Office KMS host unintentionally, because setting up an Office KMS requires a specific product key and the installation of the Microsoft Office 2010 KMS Host License Pack.

To determine whether a computer has the Office 2010 KMS Host License Pack installed and has an active Office KMS host, run the following command:

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The output of a computer which has the Office 2010 KMS Host License Pack installed resembles the following. In the following example, key items are Partial Product Key: XXXXX and License Status: Licensed. These items indicate that the Office 2010 KMS host key is successfully installed and activated. To pull all the products installed, including all Office KMS host installations, run the following command:

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In this command, path equals where you want to write the output. In this file, search for Office and find all the instances for the Office KMS host installations. If you only want to pull specific Office KMS information, replace the Activation ID that is mentioned earlier in the command (bfe7a195-4f8f-4f0b-a622-cf13c7d16864) with the Activation ID for Office 2013, 2016, or 2019. An example of the output resembles the following:

Then, follow these steps to remove an Office KMS host in your environment:

  1. Open an elevated command prompt.

  2. Run the following command to uninstall Office KMS host product key:

    Warning

    If the command is run without the Office activation ID (bfe7a195-4f8f-4f0b-a622-cf13c7d16864), all installed product keys are uninstalled, including those for Windows.

  3. Run the following command again to check the status of the Office KMS host:

  4. If the Office KMS host product key is removed, the output resembles the following. The key items are This license is not in use and License Status: Unlicensed.

  5. In DNS Manager, locate the appropriate forward lookup zone, and then delete the _vlmcs SRV records that exist for each computer which is not to serve as an Office KMS host.

Uninstall Microsoft Office Mac 2011

For more information, see the following articles:

Remove All Microsoft Office From Mac Computer

If you installed a language pack for Microsoft Office, you can easily remove any editing language or font that you don't want or don't use. If you want to add a different editing language to your computer, you can follow the instructions at Change the language Office uses in its menus and proofing tools. If you want to add a new font see Download and install custom fonts to use with Office.

Click headings below for more information

Remove languages that you don't use

Important: You can’t remove the primary language in the Enabled editing languages list. If a language is listed as your default language and you want to remove it, you must select a different language as the default language.

In Office 2010, Office 2013, and Office 2016:

  1. Open a Microsoft Office program, such as Word.

  2. Click File > Options > Language.

  3. Under Choose Editing Languages, select the language that you want to remove, and then click Remove.

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    Notes:

    • If you create a document containing text in Japanese before deleting the Japanese editing language and fonts, the text remains in the document, even after you remove the Japanese editing language and fonts.

    • If, before deleting the Japanese editing language and fonts, you create a document containing Japanese text and manually mark the proofing language of the text in the document as Japanese, the Japanese proofing language setting remains even after you delete the editing language and fonts.

    • After you delete Japanese as an enabled language, Japanese continues to be listed in the Languages dialog box as a proofing language.

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In Office 2007:

  1. Click Start, point to All Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Language Settings.

  2. Click the Editing Languages tab.

  3. In the Enabled editing languages list, click a language that you want to remove, and then click Remove.

    Repeat this step for each additional language that you want to remove.

Remove fonts that you don't use

In Windows 7, Windows 8, and Windows 10 (applies to Office 2010, Office 2013, and Office 2016):

  1. In Control Panel, type Fonts in the search box at the top right.

  2. Under Fonts, click Preview, delete, or show and hide fonts.

  3. Select the font that you want to remove, and then click Delete.

In Windows Vista with Office 2010:

  1. In Control Panel, click Appearance and Personalization.

  2. Click Install or remove a font.

  3. Right-click the font you want to remove, and then click Delete.

In Windows Vista with Office 2007:

  1. In Control Panel, double-click Fonts. (If Control Panel is in Category view, click Switch to Classic View.)

  2. Delete the fonts that you don't want.

Where is Control Panel?

Click the Start button , and then type Control Panel.

Remove languages and fonts on a Mac

Microsoft Office For Mac

To remove languages, see Language and Region Preferences.

To remove fonts, see Mac Basics: Font Book.